Who Is John Green?
John was born and bred in London England, at 17 he moved to California where he graduated with a Business & General Management degree from Fresno State University. John returned to London keen to further his passion as a restaurateur and learned the ropes as a waiter, maitre d’ and bartender. He soon opened his first restaurant, Room At The Top, in trendy Camden Town. John did all this while being a member of the cast in the West End Musical “Me and My Girl”, starring Emma Thompson.
John’s Philosopy
The key to success is People; People; and Oh Yeah, People!
When asked how he has had such success creating F&B teams all around the world, the answer is always the same.
“My hiring practices, my methods, my training!”
- His hiring philosophy is founded on the principal, would you rather struggle to hold back wild horses or flog dead donkeys? Hire people with big personalities, you can teach anyone how to make a drink but you can’t teach them to have a great personality. Think of interviews as an audition’s and start from there.
- Training is the real key to success. Without training the word team becomes meaningless, because without it your Guest will never be certain of what to expect.
New opening training is usually a four week program comprised of classroom, pre-opening, soft opening and post opening training. Post opening training is customized to each client’s needs.
In short, Good People = Good Business
What Can John Do For You?
No matter what the size or state of your business is it can always be improved. John offers a full range of services commencing with a business review where John spends time in your business, first as a (secret) guest sampling food, beverage and service etc., followed by a hands-on period behind the scenes reviewing systems and looking at all aspects of performance producing a follow-up report evaluating performance with recommendations and a plan of action for how he can help you improve your business.
Whether a new design or a design update, the layout and design of your operations will affect your bottom line.
